Don't know where your order is or have a specific request for it? We are available by email at serviceclient@evoleum.fr, by phone at + 33 (0) 1 47 55 43 72 and during the day on our social networks facebook and instagram from Monday to Friday. (click on your preferred network to contact us).
We reply within 48 hours, excluding weekends and public holidays, during which time our teams will read your message and process it as a priority. The deadlines may vary slightly during the summer holidays or at Christmas time for example, when we are very busy. If you do not receive a reply after this time, please call us directly on + 33 (0) 1 47 55 43 72.
We will be happy to help you and provide you with our expertise! Sign up for one of our next personalised consultations on the Consultation page.
Evoleum delivers worldwide. For France, you can choose between several delivery methods: Colissimo, TNT. For international shipments, we use Colissimo and DHL. All details of costs and delivery times by geographical zone can be found on the Deliveries & Returns page.
Once your order has been validated and prepared by our teams, you will receive an e-mail confirming shipment. Simply click on "Track my order" in the body of the email to access the tracking of your package.
You can also consult your tracking directly via your evoleum account. To do so, log in by clicking on "My account", then click on "My orders". Then simply click on the tracking number.
It all depends on the delivery method you have chosen and the country you wish to be delivered to. To find out more about our service providers, delivery times and prices, go to the Deliveries & Returns page.
Our offices are open from Monday to Friday. Any order placed on a Saturday or Sunday is therefore processed on Monday. In the event of a public holiday, the order will be processed the following day as well.
Unfortunately, it is not possible for us to add or remove any items from your order. If you wish to return one or more products after delivery, please go to the Deliveries & Returns section to find out about our return policy.
Depending on the progress of your order, it may still be possible for us to change your delivery address. If the order has already been processed by our logistics partners, we will not be able to change it. Please contact us as soon as possible via serviceclient@evoleum.fr or by telephone on + 33 (0) 1 47 55 43 72
If your order has not yet been sent, it is possible for us to cancel it and proceed with a refund. In this case, please contact us as soon as possible by email at serviceclient@evoleum.fr or by phone at + 33 (0) 1 47 55 43 72
If the order has been dispatched, unfortunately it will no longer be possible for us to cancel it. In this case, if you do not wish to keep your items, you can return them to us via the Deliveries & Returns page.
When you order outside of France, customs fees may be applied to your order, which you must pay.
Any product purchased from our e-shop must be returned to our warehouse, and any product purchased in a shop must be returned to the partner shop where the purchase was made.
We are only responsible for products purchased on the evoleum.co.uk website
. Our customer service department cannot deal with orders or problems with our partners. You can find a list of our partner shops on the Partners page. Please contact them if your purchase was made at one of them.
If the purchase was made on our website, your product must be returned within 14 days of purchase. The product must be intact and in its original packaging. For full details of our returns policy and the return address, please visit the Delivery & Returns page under the heading "Returns & Exchanges".
Our refund times are on average one to two weeks. These times may vary depending on the delivery of your package and the time it takes to receive/check the condition of the products at our warehouse.
Payment by credit card is possible. For more information, please visit our Secure Payment page.
The evoleum website is secure. Payments by credit card on the site are made via the Stripe payment system. The evoleum website does not at any time know your bank details. For more information, please visit our Secure Payment page.
It is not yet possible to place an order by telephone as we are not authorised to take note of your bank details. The validation of your order must therefore be done by you directly online. If you have any problems with the payment, please contact us at serviceclient@evoleum.fr or by phone at + 33 (0) 1 47 55 43 72
We never offer percentage discounts. Throughout the year, you can subscribe to our cosmétique-à-boire treatments to benefit from an exclusive offer. We also offer special promotional codes from time to time.
Once the order has been validated, it is no longer possible for us to take into account the addition of a promotional code, we are sorry about that. Do not hesitate to contact us at serviceclient@evoleum.fr or by phone at + 33 (0) 1 47 55 43 72 so that we can find the best solution for you.
eau de bouleau evoleum is intended for all populations, for daily consumption without moderation. However, it is not recommended for people allergic to salicylates, as it is 98.5% fresh birch sap.
cosmétique-à-boire evoleum skin care products are designed to suit all skin types, from age 15 upwards. The choice of certain active ingredients, such as verbena essential oil or young juniper shoots, entails specific contraindications, which can be consulted on each product sheet in the recommendations for use.
eau de bouleau can be found in Parisian concept stores such as La Maison Plisson, or enjoyed on the tables of: Healing, Otium or Apéti. The cosmétique-à-boire evoleum range is a treatment within a treatment at our spa-bien-être partners: Le Burgundy, Cheval Blanc, Gemology, or Martine de Richeville.
Find all our partners on the Partners page.
You can also order our products on evoleum.com
Discover the "My inner beauty" diagnosis.
Each skin is unique. It is the reflection of our metabolic functioning, our health but also of our emotions. It must be accompanied with expertise and precision.
Designed with you in mind, in collaboration with Dr. Naima Zerouk, Doctor of Cosmetology, the ma beauté intérieure diagnosis guides you towards the cosmétique-à-boire treatment best suited to your needs.
In general, cosmétique-à-boire treatments are not recommended for pregnant and breastfeeding women.
cosmétique-à-boire Radiance is not recommended for children due to the presence of scented verbena essential oil.
cosmétique-à-boire Oxygénation is not recommended for people allergic to salicylates, as the formula contains fresh birch sap. It is also not recommended for people suffering from kidney failure, as it contains young juniper shoots, an ingredient with a powerful draining effect.
cosmétique-à-boire skincare products are concentrates of active ingredients that are sensitive to changes in temperature and light. It is therefore advisable to keep them dry, away from light, in a room at room temperature (15 - 25°C).
To optimize the effects of our cosmétique-à-boire skincare products, evoleum's experts have used their precise knowledge of skin chronobiology to determine the ideal times to take our ampoules.
Our Oxygénation ampoules are recommended in the morning before breakfast to provide the elements needed to protect the skin from the start of the day.
Our Radiance ampoules are recommended before lunch to boost skin microcirculation, which is weaker in the afternoon.
Our Longévité ampoules are recommended in the evening before dinner, as skin regeneration takes place at night.
It is perfectly possible to dilute ampoules. It's best to use water or simple juices to avoid any interaction between the cosmétique-à-boire skincare product and the diluent. For information, our customers drink the ampoule neat or very slightly diluted (4cl). It should never be diluted in a hot liquid such as tea or herbal tea, which could degrade the active ingredients in evoleum formulations.
The evoleum experts recommend taking one or two cosmétique-à-boire skincare treatments when your skin needs them most. They should be repeated at the change of season to support and boost your skin during these periods of adaptation, with changes in temperature and environment that can tire the body.
The cosmétique-à-boire evoleum skincare cures are concentrates of active ingredients, providing you with 100% of the recommended daily intake of vitamins & minerals. The evoleum experts therefore do not recommend combining several cures at the same time, but rather taking them in succession according to your skin's needs. A Oxygénation treatment, followed by a Radiance treatment and then a Longévité treatment is the optimum 3-step combination for enhancing your beauty from the inside out, with in-depth, long-lasting action.
cosmétique-à-boire skincare products contain no active ingredients with hormonal action, so there is no contraindication to using them during menstruation.
We will be happy to help you and provide you with our expertise. Sign up for one of our next personalised consultations on the Consultation page or contact us on the social networks facebook and instagram.
cosmétique-à-boire evoleum skincare products are healthy and 100% natural.
Each formula is made from ingredients that are accepted by the French and European food supplement regulations. These exceptional ingredients are carefully selected for their visible results on the skin. The formulas, in liquid form, result in a better bioavailability of the nutritive contributions necessary to the good health of the skin while preserving the pleasure of the taste. Our glass ampoules allow for the best possible preservation of our rare ingredients. evoleum formulations are free of preservatives, dehydrating agents or aggregating agents, colourings, artificial flavours and refined sugar.
They are also respectful of people and the environment.
Results on the skin appear at different speeds for different women. The study we carried out on cosmétique-à-boire Longévité showed that 18% of volunteers saw results in the first week, over 60% in the second week and over 85% at the end of the entire treatment.
To stay one step ahead of the competition, we insist on conducting clinical studies on our cosmétique-à-boire treatments. They enable us to bring our innovative cures to market, scientifically and rigorously demonstrating their safety and efficacy.
The selection of ingredients in our formulas is meticulous. Each active ingredient is patented and its effectiveness is always clinically proven. This is an absolute priority.
cosmétique-à-boire Longévité was the subject of the first French clinical efficacy study carried out on a 3-week nutricosmetics cure. For the first time, this decisive evaluation stage was carried out not on the ingredients making up the cure, but on the finished product.
The study, carried out in October 2019, was conducted by an independent laboratory on healthy volunteers, 22 women aged between 45 and 65, who were fulfilled and had a healthy lifestyle. SCIENCE AND ETHICS MOVE FORWARD TOGETHER, we wanted to evaluate the effectiveness of our products in the consumption situation closest to the reality of the volunteers, without altering their lifestyle.
During an initial visit, a first instrumental and objective evaluation of the hydration, firmness, density of their skin and depth of their wrinkles was carried out to define a reference value before the treatment. The study was carried out once after 21 days of treatment, followed by a follow-up to assess the persistence of the treatment's effects over time.